Returns & Exchanges
At Perfumehead, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day return policy for items in their original, unopened packaging.
Initiate a Request
Visit our online returns portal with your order number and email address to start the return process and receive a return authorization.
Package Your Item
Carefully place the unopened fragrance in its original box and use appropriate padding to ensure the bottle is protected during transit.
Label and Ship
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing